In today’s world, technology drives everything. That includes global software. The global enterprise software market will exceed $500 billion by 2022 with North America and Europe leading that growth. According to Contegix research on enterprise software users, 47 percent of companies plan to increase their spending on software designed to improve customer service and virtual help desk initiatives.
That investment in software extends to the automotive industry. In the coming years, it’s likely that automotive companies will be looking for new ways to automate automotive software and make things easier.
One way companies might look to automate automotive software is through a Customer Relationship Management (CRM) system. Such a system can be beneficial to auto dealerships everywhere. The point of the system is to store customer data and management relationships with customers. A CRM system can offer some of the following benefits.
- Creating a Plan: Ra